Website errors are the problems encountered by customers who try to visit your website ranging from slow loading time to unavailable pages. For example, a visitor trying to load your website is instead met with a Bad Request message or gets redirected to another random site altogether. Here are some common errors:
1. 400 – Bad Request This error occurs when the server cannot understand the site visitor’s request. Usually, the visitor’s request contains a malformed syntax which does not follow the HTTP rules. Simply put, the site visitor has a faulty internet connection, a caching problem or an insufficient OS (operating system) problem. To fix this, the site visitor can try using a different browser, check their internet connection or clear their cache. If you don’t know what a cache is, this is how it works. Whenever you visit a website or use an app with your phone or any other device, data about that site or app is stored in the device’s memory to make it easier to access that same site or app in the future. Over time, your cache data will consume more and more storage space and may get corrupt.
2. 401 – Authorization Required This occurs when the site visitor is requesting for a password-protected page on your website. It does not show an error message but asks the visitor to provide the password for accessing that page. You can protect pages in your website by adding password-protection to those pages through your cPanel.
3. 403 – Forbidden This is not technically an error, it happens when the server bluntly refuses to fulfill the site visitor’s request. Usually, it happens when the owner of the website did not give permission for that file to be viewed by visitors or the visitor does not have the permission to view those pages from the web. Most website owners use this restriction as a guard against hackers. It is easy to do even from the cPanel.
4. 404 – Not Found This error occurs when the visitor requests for a site/page and the server finds nothing when it searches for the request. It happens when the visitor mistypes the URL link or the permalink structure of that particular link was changed or moved to a different location. Moving your website to another server without changing the DNS causes this and it can be fixed by using redirects. You can use the 301 redirects for permanently removed pages, and 302 redirect for those pages that are temporarily unavailable.
5. 408 – Request Time-Out You know when you try to open a site and it takes a long time to load so you get a message telling you Request time out? This is that error. It occurs when the visitor takes too long to give the server a complete request or when the server/visitor’s system is being overworked. Sometimes, the internet connection may have experienced a problem. This error is fixed by reloading the page.
6. 410 – Gone This error occurs when the requested page is no longer available. It can be confused with the 404 error but the 404 error suggests that the requested file may be found in another location in the server while the 410 error means the requested file is no longer available on the server. This is necessary when the website owner wants that file permanently removed from the internet.
7. 500 (Internal Server Error) This is a generic error that shows up when the server cannot define the actual problem. It can be fixed by simply reloading the page.
8. 504 (Gateway timeout) This is like a server to server problem. It occurs when a server delays in responding to a request from another server. Sometimes, the problem can be a corrupted database. If your website encounters these errors frequently, we can help you troubleshoot and remedy this as soon as you reach us. It’s our job.